The Salvation Army Australia16 followers122 jobs

Receptionist

JuniorFull-timeOfficeWerribee VIC 3030, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being the friendly face of The Salvation Army's Doorways team, providing essential reception and administrative support. Your work will directly impact individuals and families seeking financial assistance, helping them navigate their journey towards a better future. The team values collaboration and a compassionate approach, creating a positive environment for both staff and clients.

You'll be responsible for

👋

Providing reception support

Warmly greet clients and visitors, answer calls, and direct enquiries.
📧

Coordinating administrative tasks

Manage emails, mail, filing systems, data entry, and office supplies.
💳

Supporting community members

Assist with financial cards, record collections, and enter information into the internal data system.

Key criteria

📞

Reception and customer service experience

Demonstrated experience in reception and customer service roles.

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💻

Proficiency in Microsoft Office

Strong capability using Microsoft Word, Excel, and Outlook.

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🧩

Experience with complex clients

Proven experience supporting complex clients and de-escalating situations.

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Meet the team

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5 criteria for this job
Reception and customer service experience
Demonstrated experience in reception and customer service roles.

View

Proficiency in Microsoft Office
Strong capability using Microsoft Word, Excel, and Outlook.

View

Experience with complex clients
Proven experience supporting complex clients and de-escalating situations.

View

Certificate III in Administration
Possession of Certificate III in Administration is desirable.

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Current Victorian Driver’s Licence
Valid Victorian Driver’s Licence for transportation needs.

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