About the job
The Receptionist at Next Health plays a vital role as the first point of contact for clients and internal customers, ensuring a welcoming and efficient reception area. This position is essential for managing appointments, coordinating bookings, and supporting key stakeholders, contributing to the overall success of the team. Collaboration and a customer-focused mindset are at the heart of how the team operates, making it a fantastic opportunity for someone who thrives in a dynamic environment.
You'll be responsible for
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Managing reception area
Ensuring the smooth running of the reception area and providing high-quality customer service to external and internal customers.📞
Coordinating appointments
Booking assessments and appointments, providing and ensuring completion of prescribed paperwork prior to the scheduled consultation.📂
Maintaining records
Undertaking accurate maintenance and filing of files and records, in accordance with designated Next Health standards.Key criteria
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Organisational skills
Proven ability to manage multiple priorities effectively.View
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Communication skills
Exceptional written and verbal communication for professional interactions.View
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Microsoft Office proficiency
Advanced skills in Word, Excel, and Outlook for administrative tasks.View
