Allianz Australia
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Recovery Assistant

JuniorMid levelFull-timeHybridHobart TAS 7000, AustraliaPosted 8 months agoVerified 8 months ago
Pending fitX of Y criteria met

About the job

The Recovery Assistant position is a fantastic opportunity to join Allianz, a leading global insurance and asset management brand. This role is vital in ensuring effective recovery processes and delivering a positive customer experience that exceeds expectations. The team values inclusivity, collaboration, and a commitment to lifelong learning, making it a great fit for those who want to contribute to meaningful work while growing their careers.

You'll be responsible for

🔗

Identifying third party information

Identify Third Party information to support achievement of recovery outcomes.
⚖️

Reviewing and negotiating liability

Review and negotiate liability for motor accidents to facilitate effective recovery processes.
🌟

Providing quality service

Provide quality service to customers and service suppliers while supporting the negotiating of successful debt recovery from Third Parties.

Key criteria

📞

Customer service experience

Demonstrated experience in dynamic customer service environments.

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📝

Attention to detail

Proven ability to identify errors and inconsistencies in information.

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💻

Technical proficiency

Experience with systems, software, databases, and reporting tools.

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Meet the team

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5 criteria for this job
Customer service experience
Demonstrated experience in dynamic customer service environments.

View

Attention to detail
Proven ability to identify errors and inconsistencies in information.

View

Technical proficiency
Experience with systems, software, databases, and reporting tools.

View

Communication skills
Excellent verbal and written skills, including negotiation abilities.

View

Adaptability to technology
Passion for leveraging emerging technologies in a digital landscape.

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