Allianz Australia
Recovery Assistant
JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer servicePosted 3 days ago
About the job
The Recovery Assistant position is a fantastic opportunity to contribute to Allianz's mission of caring for customers and the community. This role is essential in ensuring effective recovery processes and delivering a positive customer experience that exceeds expectations. The team values inclusivity and collaboration, fostering an environment where everyone can thrive and make a meaningful impact.
You'll be responsible for
🔗
Identifying third party information
Identify Third Party information to support achievement of recovery outcomes.⚖️
Reviewing and negotiating liability
Review and negotiate liability for motor accidents to facilitate effective recovery processes.🌟
Providing quality service
Provide quality service to customers and service suppliers while supporting the negotiating of successful debt recovery from Third Parties.What we're looking for
📞
Customer service experience
Experience in dynamic customer service environments is essential.View fit
📝
Attention to detail
Demonstrated ability to complete tasks accurately and identify errors.View fit
💻
Technical proficiency
Experience with systems, software, and communication tools is required.View fit
View more