NSW Department of Climate Change, Energy, the Environment and Water9 followers78 jobs

Referral Coordination & Assessment Officer

Mid levelFull-timeHybridParramatta NSW 2150, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about joining the Development Coordination Authority (DCA) to help shape thriving communities and public spaces across New South Wales. By working alongside a team of specialists, you will provide coordinated expert advice that influences housing, infrastructure, and sustainable community development. The DCA values collaboration and continuous improvement, creating an inclusive environment where everyone's contributions are celebrated.

Meet the team

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You'll be responsible for

📂

Managing development applications

Overseeing low- to moderate-complexity referrals for development applications across NSW, ensuring timely and accurate assessments.
📝

Preparing draft responses

Collaborating with technical experts to draft consolidated responses for senior sign-off, ensuring clarity and consistency.
📞

Communicating with councils and applicants

Managing communication throughout the assessment process to ensure transparency and collaboration.

Key criteria

📜

NSW planning knowledge

Understanding of NSW planning legislation and policies.

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🤝

Customer service experience

Demonstrated experience managing customer inquiries effectively.

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⏳

Time management skills

Proven ability to manage competing priorities within deadlines.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
NSW planning knowledge
Understanding of NSW planning legislation and policies.

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Customer service experience
Demonstrated experience managing customer inquiries effectively.

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Time management skills
Proven ability to manage competing priorities within deadlines.

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Drafting clear responses
Experience preparing clear, considered draft responses to inquiries.

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Relevant degree qualification
Degree in a related discipline is essential for this job.

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