JLL14 followers29 jobs

Regional Operations Director

SeniorFull-timeOfficeSydney NSW, AustraliaMelbourne VIC, AustraliaPosted 2 months agoVerified 2 months ago
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About the job

The job is about providing strategic leadership and operational governance as the Regional Operations Director for the Telstra Account at JLL. This position is crucial in ensuring that all contracted Workplace Services are delivered effectively, aligning with the Master Services Agreement and various performance indicators. The team thrives on collaboration, innovation, and a commitment to creating a better workplace experience for everyone involved.

You'll be responsible for

🔧

Leading workplace operations

Overseeing all workplace operations and facilities management services across Telstra's diverse property portfolio, ensuring consistent service delivery aligned with hybrid workplace strategies.
🏬

Maintaining retail locations

Ensuring retail locations meet operational, presentation, security, compliance, and customer experience standards.
💻

Driving technology adoption

Promoting operational innovation and technology adoption to enhance workplace experiences.

Key criteria

🎓

Bachelor's degree

Bachelor's degree in Engineering, Facilities Management, or related field.

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🗓️

10-15 years experience

10-15 years in senior facilities management or operational leadership roles.

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🏢

Multi-site portfolio management

Proven experience managing large, multi-site commercial and retail portfolios.

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Meet the team

About the company

View your fit

5 criteria for this job
Bachelor's degree
Bachelor's degree in Engineering, Facilities Management, or related field.

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10-15 years experience
10-15 years in senior facilities management or operational leadership roles.

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Multi-site portfolio management
Proven experience managing large, multi-site commercial and retail portfolios.

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KPI and SLA achievement
Demonstrated track record of delivering KPI and SLA outcomes.

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Stakeholder management
Significant experience managing complex stakeholder environments and client relationships.

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