About the job
The Regional Transition Management Lead is a pivotal job responsible for overseeing all transition programs across the regional customer portfolio. This job ensures that every customer transition—whether it be new contracts, renewals, expansions, or service transformations—is executed with excellence and consistency, leading to predictable outcomes. The team thrives on collaboration, continuous improvement, and a commitment to delivering high-quality results.
You'll be responsible for
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Owning transition delivery
Own the end-to-end delivery of all transition engagements across the regional customer base, ensuring every program meets scope, quality, budget, and timeline commitments.📊
Managing regional transition portfolio
Maintain a consolidated view of the regional transition portfolio, proactively managing risks, dependencies, and resource allocation across multiple customers.🚀
Driving operational readiness
Drive operational readiness and ensure seamless handover to steady state service delivery teams.Key criteria
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Proven experience in IT managed services transitions
Demonstrated experience leading large-scale transitions across multiple customers.View
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Strong governance and risk management skills
Ability to ensure compliance and manage risks effectively.View
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Excellent stakeholder management skills
Experience engaging with C-suite and diverse teams.View
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