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Regional Transition Management Lead

SeniorFull-timeHybridCanberra ACT, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Regional Transition Management Lead is a pivotal job responsible for overseeing all transition programs across the regional customer portfolio. This job ensures that every customer transition—whether it be new contracts, renewals, expansions, or service transformations—is executed with excellence and consistency, leading to predictable outcomes. The team thrives on collaboration, continuous improvement, and a commitment to delivering high-quality results.

Meet the team

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You'll be responsible for

📦

Owning transition delivery

Own the end-to-end delivery of all transition engagements across the regional customer base, ensuring every program meets scope, quality, budget, and timeline commitments.
📊

Managing regional transition portfolio

Maintain a consolidated view of the regional transition portfolio, proactively managing risks, dependencies, and resource allocation across multiple customers.
🚀

Driving operational readiness

Drive operational readiness and ensure seamless handover to steady state service delivery teams.

Key criteria

📊

Proven experience in IT managed services transitions

Demonstrated experience leading large-scale transitions across multiple customers.

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🛠️

Strong governance and risk management skills

Ability to ensure compliance and manage risks effectively.

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🤝

Excellent stakeholder management skills

Experience engaging with C-suite and diverse teams.

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5 criteria for this job
Proven experience in IT managed services transitions
Demonstrated experience leading large-scale transitions across multiple customers.

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Strong governance and risk management skills
Ability to ensure compliance and manage risks effectively.

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Excellent stakeholder management skills
Experience engaging with C-suite and diverse teams.

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Ability to drive change and improvement
Proven capability to embed new ways of working.

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Exceptional communication and problem-solving skills
Strong skills in negotiation and resolving complex issues.

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