The Regulatory Business Consultant position at Datacom is all about making a meaningful impact on local government clients by translating their business needs into effective Datascape ERP configurations. This job plays a crucial role in ensuring successful outcomes through practical advisory, hands-on configuration, and focused training. The team values collaboration and flexibility, allowing individuals to find the best work-life balance that suits them, whether in person or working from home.
You'll be responsible for
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Assisting with solution delivery
Gathering business requirements and conducting functional analysis to identify gaps between customer needs and product capabilities.📚
Training and guiding customers
Providing training on the Datascape ERP solution to ensure clients are well-equipped to use the system effectively.✅
Engaging in quality management
Participating in Professional Services quality assurance processes to enhance customer satisfaction and experience.Skills you'll need
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Business consulting / analysis
Experience in business consulting or analysis to understand and meet customer needs effectively.⚙️
Application configuration / system administration
Skills in configuring applications and administering systems to align with business requirements.🏛️
Local government experience
In-depth knowledge of local government settings and their specific needs, enhancing the ability to deliver tailored solutions.View more