HiBob
Mid levelSeniorFull-timeHybridSydney NSW, AustraliaBusiness operationsSalesCustomer successPosted 19 hours ago
About the job
The Renewals Manager is a dynamic job that focuses on collaborating with Cisco sales teams and partners to ensure timely renewals of recurring offers. This role is crucial in minimizing revenue attrition and maximizing customer retention through strategic negotiation and relationship management. The team thrives on collaboration, innovation, and a shared commitment to delivering exceptional customer experiences.
You'll be responsible for
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Managing renewals process
Owning, driving, and managing the renewals process for partners and customers, ensuring timely renewals.📅
Forecasting renewals
Maintaining and reporting an accurate renewals forecast for recurring offers to support strategic planning.🗣️
Engaging decision makers
Actively engaging with key decision makers to identify roadblocks and ensure on-time renewals.What we're looking for
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5-7 years of renewals experience
Demonstrated experience managing renewals processes and strategies.View fit
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Strong negotiation skills
Proven ability to close and negotiate contracts effectively.View fit
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Experience with analytics
Solid understanding of analytics to drive renewal strategies.View fit
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