Queensland Country Bank

Retail Banking - Personal Banking Consultant - NQ

JuniorMid levelFull-timeOfficeWeipa Town QLD, AustraliaPosted 2 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is all about providing an exceptional level of personalized service to customers, guiding them to successful outcomes by identifying their individual needs. The impact of this role is significant, as it helps customers achieve better financial lives while fostering a positive and collaborative work environment. The team thrives on passion, camaraderie, and optimism, making it a great place to grow and succeed together.

You'll be responsible for

🤝

Providing exceptional customer service

Delivering personalized service to customers, guiding them to successful outcomes by identifying their needs.
🛠️

Problem solving and promoting products

Proactively addressing customer issues and promoting relevant products and services to enhance their experience.
✅

Maintaining accuracy in transactions

Ensuring all transactions are processed accurately and efficiently, contributing to customer satisfaction.

Key criteria

🗣️

Communication skills

Demonstrated ability to listen and convey information effectively.

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🔍

Attention to detail

Proven track record of accuracy in tasks and documentation.

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💻

Microsoft Office proficiency

Experience using Microsoft Office Suite for various tasks.

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5 criteria for this job
Communication skills
Demonstrated ability to listen and convey information effectively.

View

Attention to detail
Proven track record of accuracy in tasks and documentation.

View

Microsoft Office proficiency
Experience using Microsoft Office Suite for various tasks.

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Cash handling experience
Experience managing cash transactions in a retail environment.

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Sales experience
Proven experience achieving sales targets in customer service roles.

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