Zurich
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Retail Claims Consultant

JuniorMid levelFull-timeHybridNorth Sydney, NSW, AustraliaPosted 2 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

A new transformational adventure awaits you at Zurich, a leader in the insurance industry. As a Claims Consultant within our Retail Life business, you will play a key part in supporting customers during some of life’s most challenging moments. Your work will contribute to timely, accurate decisions that help deliver certainty to customers when they need it most, all while being part of a values-driven global organization that promotes wellbeing and drives digital transformation.

You'll be responsible for

🔄

Managing the end-to-end claims process

Manage the end-to-end claims process with a proactive and customer-focused approach.
📊

Analyzing claims information

Analyse medical, financial, and policy information to make fair and timely claim decisions.
📞

Communicating with customers

Communicate clearly with customers and stakeholders to keep them informed throughout the process.

Key criteria

📄

Experience with retail income protection claims

Proven experience managing end-to-end claims processes.

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📚

Understanding of life insurance policies

Knowledge of products and regulatory requirements in life insurance.

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🩺

Ability to interpret medical and financial information

Skill in analyzing information for informed decision-making.

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Meet the team

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5 criteria for this job
Experience with retail income protection claims
Proven experience managing end-to-end claims processes.

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Understanding of life insurance policies
Knowledge of products and regulatory requirements in life insurance.

View

Ability to interpret medical and financial information
Skill in analyzing information for informed decision-making.

View

Strong communication skills
Demonstrated ability to communicate clearly with diverse audiences.

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Proficiency with claims systems and processes
Experience with documentation and digital tools in claims management.

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