Optus
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Retail Consultant, Cairns

GraduateJuniorContractOfficeCairns QLD, AustraliaPosted 8 months agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Casual Retail Service Consultant job at Optus is all about connecting with customers and delivering exceptional service. This position plays a vital role in creating memorable experiences and fostering genuine relationships. The team thrives on collaboration, accountability, and celebrating each other's successes.

You'll be responsible for

😊

Delivering standout customer experiences

Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
📱

Exploring tech products and services

Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
🏡

Creating a welcoming environment

Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Key criteria

🌟

Customer service experience

Demonstrated experience delivering exceptional customer support.

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💻

Tech product knowledge

Familiarity with various tech products and services.

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🧩

Problem-solving skills

Proven ability to navigate challenges and provide solutions.

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5 criteria for this job
Customer service experience
Demonstrated experience delivering exceptional customer support.

View

Tech product knowledge
Familiarity with various tech products and services.

View

Problem-solving skills
Proven ability to navigate challenges and provide solutions.

View

Team collaboration
Experience building strong connections within a team.

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Composure under pressure
Ability to handle difficult inquiries with empathy.

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