About the job
This job is all about making a difference in people's lives by providing exceptional customer service and support in a retail environment. Working with a team that values communication and positivity, you will have the opportunity to empower customers to manage their health effectively. The company fosters a supportive and inclusive culture, making it a great place to grow and thrive.
You'll be responsible for
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Taking customer enquiries
Handling customer enquiries in-store and over the phone to provide assistance and information.🔍
Investigating therapy issues
Helping customers problem-solve therapy issues to ensure they receive the best care possible.🛠️
Providing equipment support
Offering set-up and ongoing support for medical equipment to maintain high standards of therapy.Key criteria
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Retail or customer service experience
Demonstrated experience in a busy retail or customer service environment.View
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Strong communication skills
Proven ability to communicate effectively with customers and team members.View
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Calm under pressure
Ability to maintain compassion and composure in challenging situations.View
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