ResMed28 followers52 jobs

Retail Sales Assistant (Hourly) - AU Joondalup Yokine(WA)

JuniorPart-timeOfficeJoondalup WA 6027, AustraliaYokine WA 6060, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Support job is all about providing exceptional service and support to customers, ensuring they have a positive experience with ResMed products and services. This role is crucial in addressing inquiries, resolving complaints, and identifying sales opportunities, all while fostering strong relationships with clients. The team thrives on collaboration and innovation, creating a supportive environment where everyone can contribute to making the world a healthier place.

Meet the team

About the company

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You'll be responsible for

📞

Communicating with customers

Engaging with customers daily to check on therapy status and assist with orders for therapy equipment or supplies.
📦

Handling customer orders

Managing customer orders for medical supplies and equipment while maintaining client account records.
🤝

Supporting cross-functional teams

Collaborating with various departments to meet service sales goals and document support inquiries.

Key criteria

📞

Customer service experience

Minimum of 1 year in customer service roles.

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🛠️

Technical support skills

Experience providing technical assistance for products and services.

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📊

Data entry proficiency

Demonstrated ability in accurate data entry and record maintenance.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Minimum of 1 year in customer service roles.

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Technical support skills
Experience providing technical assistance for products and services.

View

Data entry proficiency
Demonstrated ability in accurate data entry and record maintenance.

View

Cross-functional collaboration
Experience working with diverse teams to achieve service goals.

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A meaningful career starts with a match

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