About the job
The Retail Sales Assistant/Sleep Coach position is a fantastic opportunity to step into the healthcare industry while making a meaningful difference in people's lives. At ResMed, you will support customers on their health journey by providing education and care related to sleep therapy. The team values positivity, empathy, and a strong customer-first mindset, creating a supportive and inclusive work environment.
You'll be responsible for
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Responding to customer enquiries
Engaging with customers in-store and over the phone to address their questions and concerns.📚
Providing education and support
Helping customers understand their sleep therapy and feel confident using their equipment.🧹
Maintaining clinic presentation
Ensuring the cleanliness and presentation of the clinic and retail environment to enhance customer experience.Key criteria
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Customer service experience
Demonstrated experience in customer service or retail environments.View
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Strong communication skills
Proven ability to adapt communication style to diverse customer needs.View
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Active listening skills
Experience employing active listening to resolve customer concerns effectively.View
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