About the job
This job is about providing exceptional customer service in a retail environment focused on healthcare solutions. By assisting customers with their inquiries and therapy needs, you play a vital role in improving their quality of life. The team values good communication, independence, and a positive attitude, creating a supportive and collaborative work atmosphere.
You'll be responsible for
📞
Taking customer enquiries
Handling customer enquiries in-store and over the phone, providing excellent service.🔍
Investigating therapy issues
Helping customers problem solve therapy issues with empathy and compassion.🛠️
Providing equipment support
Ensuring customers receive set-up, ongoing support, and equipment maintenance for their therapy.Key criteria
🛍️
Retail or customer service experience
Demonstrated experience in a busy retail or customer service environment.View
💬
Strong communication skills
Ability to communicate effectively and adaptively with customers.View
🤝
Empathy and compassion
Proven ability to maintain compassion and calm under pressure.View
View more