About the job
This job at St John of God Health Care involves providing exceptional support to patients by assisting them with meal selections and dietary inquiries. The role is crucial in ensuring that patients receive the right meals at the right time, contributing to their overall care experience. The team values compassion, teamwork, and adaptability, creating a welcoming environment where everyone can thrive.
You'll be responsible for
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Answering patient calls
Receiving and responding to incoming calls from patients, assisting them with menu selections and meal ordering.🍽️
Processing meal orders
Accurately entering meal orders into the Delegate Menu Management System and ensuring timely delivery.👩⚕️
Liaising with hospital staff
Collaborating with nursing staff and catering teams to meet patient needs and resolve inquiries.Key criteria
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Patient communication experience
Demonstrated experience assisting patients over the phone.View
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Menu management skills
Experience entering meal orders using menu management systems.View
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Team collaboration experience
Proven ability to work with diverse teams in healthcare settings.View
