Room Service Support Officer
About the job
The job is about joining St John of God Health Care as a Casual Room Service Support Officer, where you will enhance the patient experience across multiple hospitals. This position is crucial in delivering exceptional service by assisting patients with menu enquiries and processing meal orders, ensuring they receive the meals they need. The team values a supportive and flexible work environment, making it an ideal opportunity for individuals seeking meaningful work in healthcare.
You'll be responsible for
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Assisting patients
Being the first point of contact for patients, helping with menu enquiries and providing information about meal options.📝
Processing meal orders
Accurately entering meal selections into the meal ordering system to ensure patients receive their meals.🤗
Collaborating with the team
Working closely with the team to ensure a smooth and efficient service in a fast-paced environment.Key criteria
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Menu interpretation skills
Ability to accurately interpret menus and meal options.View
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Food allergen knowledge
Understanding of common food allergens and dietary restrictions.View
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Customer service experience
Demonstrated experience delivering exceptional service over the phone.View
