Uber80 followers30 jobs

Safety Investigation Team Lead II

Mid levelSeniorFull-timeOfficeSydney NSW, AustraliaPeople and culturePosted 1 day ago
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About the job

The job involves building, operating, and improving Community Operations at Uber, with a strong emphasis on problem-solving and delivering high-quality outcomes. This position plays a crucial role in driving continuous process improvement and advocating for customer experience while managing relationships with stakeholders. The team values collaboration and is committed to creating a positive impact together.

You'll be responsible for

🏗️

Building and operating Community Operations

Focus on problem-solving and delivering high-quality outcomes
🔄

Driving continuous process improvement

Advocating for customer experience and managing stakeholder relationships
🤝

Aligning on priorities and expectations

Collaborating with global and local teams to ensure alignment

Key criteria

🗣️

Strong communication skills

Experience synthesizing information to drive actionable insights.

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🔍

Analytical mindset

Proven problem-solving capabilities with attention to detail.

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📊

Data management skills

Strong proficiency in Excel/Google Sheets for data analysis.

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Meet the team

About the company

View your fit

5 criteria for this job
Strong communication skills
Experience synthesizing information to drive actionable insights.

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Analytical mindset
Proven problem-solving capabilities with attention to detail.

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Data management skills
Strong proficiency in Excel/Google Sheets for data analysis.

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People management experience
Minimum 1-2 years managing teams and driving performance.

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Operations experience
3-5 years in operations/support with a focus on process improvement.

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