Securecorp
Mid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer support operationsSales operationsPosted 1 week ago
About the job
Vivi is a dynamic company revolutionising education through its innovative wireless screen mirroring and digital signage tool. As a Sales Operations Co-Ordinator, you will play a crucial role in supporting our high-performing team, ensuring smooth operations and enhancing customer experiences. The team thrives in a fast-paced environment, valuing collaboration, creativity, and a commitment to making a difference in the education sector.
You'll be responsible for
📊
Sales administration
End to end processing of customer Purchase Orders in HubSpot, Maxio and Vivi Central. Prepare and deliver quotes for customers based on pricing guidelines and renewal policies. Support Customer Success Managers with accurate and timely quoting for renewals and expansions. Process and send invoices out of Maxio. Coordinate the sending, receiving and filing of reseller agreements. Respond to enquiries from the Vivi sales team, customers and resellers. Assist with End of Month requirements.🔍
Subscription & contract data hygiene
Maintain and update customer records across internal systems (HubSpot, Subskribe & Vivi Central). Conduct regular audits to ensure contract data integrity and compliance with internal controls.🤝
Cross-functional collaboration
Work closely with sales, customer support and finance teams to ensure smooth end-to-end processes. Support operations team projects such as process improvement initiatives, system upgrades, and audits. Provide administrative support for ad hoc operational tasks as required.What we're looking for
📊
2+ years in operations or logistics
Experience in a fast-paced operations environment is essential.View fit
📊
2+ years in operations or logistics
Experience in operations or logistics roles is essential.View fit
🗂️
Strong organisational skills
Ability to manage multiple tasks with exceptional attention to detail.View fit
View more
