Liebherr-Australia
SameDay Coordinator
JuniorFull-timeHybridBanksmeadow NSW 2019, AustraliaCustomer service and supportOperations consultingLogistics and transportationPosted 2 weeks ago
About the job
Join the Same Day Premium Services team as a Same Day Coordinator, where your enthusiasm and customer focus will shine! This job is all about managing our premium Same Day transport service, ensuring customers receive a seamless experience every time. At our Banksmeadow site, you will thrive in a busy environment, collaborating with a supportive team that values safety and outstanding service.
You'll be responsible for
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Responding to customer enquiries
Engaging with customers promptly and professionally through phone and email to address their needs.💬
Providing accurate quotes and updates
Delivering timely and precise information regarding Same Day consignments to customers.🚚
Allocating jobs to drivers
Assigning tasks to drivers using internal systems to ensure efficient service delivery.What we're looking for
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Strong customer service skills
Demonstrated experience responding to customer inquiries professionally.View fit
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Organisational abilities
Proven capability to manage multiple tasks in a fast-paced environment.View fit
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Computer proficiency
Experience using computer systems and learning new applications.View fit
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