About the job
This job is about being a key part of the SAP SuccessFactors Payroll team in Perth, where you will support clients by addressing their incident and change requests. Your work will have a significant impact on ensuring smooth payroll operations and compliance with legislative requirements. The team values collaboration, innovation, and a commitment to personal growth, making it a fantastic opportunity for anyone looking to advance their career.
You'll be responsible for
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Responding to incident and change requests
Actioning all incident and change requests raised by customers across multiple organisations.✅
Ensuring compliance
Ensuring compliance with legislative requirements and providing solutions and workarounds as needed.📞
Communicating progress
Providing clear and constant communication to customers regarding the progress of each ticket.Key criteria
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3+ years SAP/SuccessFactors experience
Demonstrated experience with Employee Central and Payroll modules.View
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Knowledge of Australian legislation
Solid understanding of compliance and reporting requirements.View
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Incident and change request management
Experience actioning tickets accurately and efficiently.View
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