Dovida Australia8 followers16 jobs

Scheduler

Mid levelFull-timeOfficeCentral Coast Council, NSW, AustraliaPosted 5 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As a Scheduler, you will play a crucial role in ensuring clients receive the care they need by efficiently rostering our team of caregivers. This job is all about managing a weekly roster while maintaining and adjusting it daily to meet the evolving needs of clients and caregivers. The team values excellent organisational skills, attention to detail, and strong communication to coordinate effectively with both staff and clients.

You'll be responsible for

📅

Developing and maintaining employee rosters

Creating and managing employee rosters for clients and workers, ensuring that all shifts are filled.
🤝

Coordinating client services and caregiver schedules

Using the Relationship Management System (RMS) to ensure that all clients receive the services they have requested and that compatible caregivers are provided.
📧

Monitoring shared email for actions

Managing email and phone call requests for new or changes to client schedules and coordinating workflow with the Client Services Team.

Key criteria

📅

Rostering and scheduling experience

Demonstrated experience in rostering for caregivers or similar roles.

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📜

Knowledge of SCHADS award

Understanding of the SCHADS award for compliance in scheduling.

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💻

Proficiency in MS Office Suite

Experience using MS Office for effective communication and documentation.

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Meet the team

About the company

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5 criteria for this job
Rostering and scheduling experience
Demonstrated experience in rostering for caregivers or similar roles.

View

Knowledge of SCHADS award
Understanding of the SCHADS award for compliance in scheduling.

View

Proficiency in MS Office Suite
Experience using MS Office for effective communication and documentation.

View

Strong communication skills
Ability to build rapport and deliver exceptional customer service.

View

Problem-solving and time management skills
Proven ability to manage priorities and resolve conflicts effectively.

View

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