Sydney Children's Hospitals Network
SCHN - Customer Technology Support Officer Digital Workspace - REQ637971
JuniorMid levelFull-timeHybridSydney NSW, AustraliaCustomer service and supportInformation technologyIT supportPosted 14 hours ago
About the job
This job is about providing exceptional customer technology support within the Sydney Children's Hospitals Network. The role is crucial in ensuring that users receive the assistance they need to navigate IT systems and services effectively. Team members thrive in a flexible work environment, prioritizing the care of children while delivering top-notch service.
You'll be responsible for
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Providing assistance and support
Offering help and information to users to resolve reported issues and prepare technical equipment.🌟
Ensuring excellent customer service
Delivering outstanding front-line customer service to all employees and customers.👶
Prioritizing care for children
Always putting the provision of care to children first in all Digital teams' activities.What we're looking for
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Demonstrated communication skills
Proven ability to communicate effectively with diverse stakeholders.View fit
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Technical support experience
Experience providing front-line IT support in a hybrid environment.View fit
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Flexible work availability
Willingness to work onsite, remote, and after-hours as needed.View fit
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