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Senior Analyst - UMR & Escalations

SeniorFull-timeHybridSydney NSW, AustraliaFinanceProfessional servicesPosted 1 day agoVerified 2 days ago
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About the job

The Senior Analyst – UMR & Escalations job at ING is all about making banking simpler and more rewarding for customers while ensuring safety and compliance. By investigating unusual activities and identifying potential financial crime risks, you will play a crucial role in protecting both the bank and its customers. The KYC Operations team thrives on curiosity, analytical thinking, and collaboration, creating an environment where everyone can contribute to continuous improvement.

You'll be responsible for

🔎

Conducting investigations

Conduct risk-based investigations into unusual transactions and customer behaviour across ING.
📈

Analysing data

Analyse customer data and activity to determine whether behaviour aligns with known profiles and expected patterns.
📝

Documenting findings

Document investigations thoroughly, ensuring all findings, evidence, and decisions meet ING standards.

Key criteria

🔍

Experience in AML/CTF investigations

Proven experience in transaction monitoring and financial crime investigations.

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📊

Strong analytical skills

Demonstrated ability to interpret complex data for risk-based decisions.

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📝

Attention to detail

Experience producing clear, well-structured documentation for investigations.

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Meet the team

About the company

View your fit

4 criteria for this job
Experience in AML/CTF investigations
Proven experience in transaction monitoring and financial crime investigations.

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Strong analytical skills
Demonstrated ability to interpret complex data for risk-based decisions.

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Attention to detail
Experience producing clear, well-structured documentation for investigations.

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Communication skills
Proven ability to collaborate and influence stakeholders effectively.

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