Senior Associate - Tech Ops Engineering
About the job
The Senior Associate, Technology Operations Engineering plays a vital role in monitoring and maintaining technology systems and network infrastructure at American Express. This job is essential for ensuring a seamless experience for customers and colleagues while driving innovation and efficiency. Team Amex fosters a culture of collaboration, support, and growth, where every voice matters and contributes to the future of the company.
You'll be responsible for
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Monitoring technology systems
Keeping an eye on technology systems and network infrastructure to ensure optimal performance.💬
Providing technical support
Assisting colleagues and customers with technology-related issues and inquiries.💡
Collaborating on technology development
Working with teams to create and implement new technologies and procedures that support business goals.Key criteria
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Technology systems monitoring experience
Proven experience monitoring and maintaining technology systems.View
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Technical support skills
Demonstrated ability to provide technical support for users.View
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Network infrastructure knowledge
Experience with network infrastructure design and management.View
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