About the job
As an Everyday Banking Coach at ANZ, you will embark on a rewarding journey helping customers navigate various banking products to achieve their financial goals. This job is all about making a positive impact on people's lives while being part of a supportive and close-knit team. ANZ values continuous learning and offers flexible working arrangements to ensure you thrive both personally and professionally.
You'll be responsible for
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Supporting customers
Supporting customers through personalised and meaningful conversations to better support their financial wellbeing.📱
Educating customers
Educating and empowering customers to use ANZ’s digital solutions.💳
Recommending products
Actively recommending ANZ products best suited to customers’ needs.Key criteria
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Customer-focused communication skills
Demonstrated ability to build rapport with customers.View
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Analytical and negotiation skills
Experience using analytical skills to deliver tailored solutions.View
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Growth mindset
Proven ability to learn and adapt in a dynamic environment.View
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