NSW Department of Customer Service24 followers178 jobs

Senior Business Analyst

SeniorFull-timeHybridSydney NSW, AustraliaInformation technologyBusiness analysis and strategyPosted 1 month agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Senior Business Analyst position in Information Technology is a fantastic opportunity to engage with stakeholders and translate their needs into actionable requirements. This role plays a crucial part in supporting digital initiatives that align with Treasury's strategic priorities. The team values collaboration, effective communication, and a commitment to improving outcomes across the NSW Government.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💬

Engaging with stakeholders

Engaging with stakeholders to translate business needs into clear requirements and support digital initiatives.
🔎

Conducting research

Conducting research and evaluating functional and non-functional requirements to identify improvements.
📄

Developing specifications documentation

Developing technical and non-technical specifications documentation to guide project delivery.

Key criteria

📊

Extensive experience in IT

Proven background in similar roles within Information Technology.

View

🔍

Strong analytical skills

Demonstrated attention to detail in complex analysis.

View

🗺️

Process/workflow modelling expertise

Experience with techniques like data flow diagrams and BPMN.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Extensive experience in IT
Proven background in similar roles within Information Technology.

View

Strong analytical skills
Demonstrated attention to detail in complex analysis.

View

Process/workflow modelling expertise
Experience with techniques like data flow diagrams and BPMN.

View

Knowledge of agile methodologies
Current understanding of agile software development life cycles.

View

Effective stakeholder management
Proven skills in influencing and resolving disputes.

View

Similar jobs

View all
EML Group
EML Group
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst position at EML is an exciting opportunity to shape and deliver technology initiatives across software development, data, automation, and AI-enabled solutions. This role plays a critical part in bridging business and technology teams, ensuring that business needs are translated into clear analysis artefacts. EML fosters a collaborative and flexible work environment, allowing team members to thrive while making a meaningful impact.
Reserve Bank of Australia
Reserve Bank of Australia
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst position in the Payments Settlements department offers an exciting opportunity to contribute to Australia's critical payment systems. This job plays a vital role in enhancing security initiatives and managing major projects that ensure the resilience of payment systems. The team thrives on collaboration and is dedicated to delivering impactful solutions that support the Australian economy.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst position in Information Technology is a fantastic opportunity to engage with stakeholders and translate business needs into actionable requirements. This role plays a crucial part in supporting digital initiatives that align with Treasury’s strategic priorities, making a positive impact on the people of New South Wales. The team values collaboration, effective communication, and continuous professional development, ensuring a supportive environment for growth.
South East Water
South East Water
Senior Business AnalystMelbourne, VIC · Full-time
The Senior Business Analyst at South East Water plays a crucial role in delivering application enhancements and ensuring project success. This job is all about collaboration, innovation, and making a positive impact on the community by providing essential water services. The team thrives on fresh thinking and embraces challenges, creating a dynamic and supportive work environment.