NSW Department of Customer Service32 followers345 jobs

Senior Business Process Analyst

SeniorFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaPosted 2 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Senior Business Process Analyst position is an exciting opportunity to join the Strategy and Innovation unit within Revenue NSW. This job focuses on driving continuous improvement and optimising business processes to enhance performance and productivity. The team thrives in a collaborative, agile environment, where innovative ideas are welcomed and valued.

Meet the team

About the company

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You'll be responsible for

🔧

Identifying and implementing opportunities

Optimising business processes by applying best practices and recommending solutions across people, process, and technology.
🚀

Leading process improvement initiatives

Driving business and process improvement initiatives within an operational environment using Lean Six Sigma methodologies.
📋

Conducting business process assessments

Analysing existing processes and systems to recommend improvements and enhance business operations.

Key criteria

📊

Business process improvement experience

Proven experience in enhancing business processes for measurable results.

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🏆

Lean Six Sigma certification

Certification in Lean Six Sigma or equivalent process improvement methodology.

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🔍

Process analysis skills

Experience analysing and redesigning business processes and systems.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Business process improvement experience
Proven experience in enhancing business processes for measurable results.

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Lean Six Sigma certification
Certification in Lean Six Sigma or equivalent process improvement methodology.

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Process analysis skills
Experience analysing and redesigning business processes and systems.

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Training and coaching experience
Demonstrated experience developing and delivering training programs.

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Customer-focused mindset
Ability to resolve complex issues and enhance service delivery.

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