EML Group
SeniorFull-timeHybridSydney NSW, AustraliaPeople and cultureOperations consultingCustomer servicePosted 3 months ago
About the job
As a Case Manager at EML, you will play a vital role in helping individuals navigate their return-to-work journey in the CTP Insurance space. This opportunity allows you to make a meaningful impact on people's lives while being part of a supportive and vibrant team in Sydney. EML values growth and learning, providing full training and a flexible work environment to ensure your success.
You'll be responsible for
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Managing a portfolio of CTP claims
Overseeing and managing a portfolio of CTP claims to ensure effective resolution and support for claimants.🏋️♂️
Proactively managing rehabilitation providers
Working with rehabilitation providers to approve plans in accordance with guidelines and support claimants' recovery.🌱
Conducting health promotion activities
Enhancing customers’ wellbeing and empowering them to participate in their own treatment and recovery.What we're looking for
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Claims management experience
Demonstrated experience managing a portfolio of CTP claims.View fit
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Customer service skills
Strong customer service skills to provide tailored support.View fit
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Allied health background
Experience in allied health to enhance claimant recovery.View fit
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