EML Group
SeniorFull-timeHybridPerth WA, AustraliaProfessional servicesCustomer service and supportHuman resources consultingPosted 2 months ago
About the job
This job is about managing end-to-end workers compensation claims in a supportive and dynamic environment. Making a positive impact on individuals' lives is at the heart of this role, as you guide them through their return-to-work journey. The team values collaboration, empathy, and continuous learning, ensuring that everyone feels valued and empowered.
You'll be responsible for
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Preparing strategies
Preparing and implementing strategies regularly within timeframes to achieve optimum outcomes and minimize claim costs.🔗
Liaising with stakeholders
Liaising with all internal and external stakeholders regularly to progress strategies and actions.⚖️
Assessing liability
Assessing aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews.What we're looking for
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Experience in workers compensation claims management
Demonstrated experience managing end-to-end workers compensation claims.View fit
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Strong stakeholder engagement skills
Proven ability to liaise with internal and external stakeholders effectively.View fit
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Highly developed communication skills
Exceptional written and verbal communication skills for customer support.View fit
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