EML Group2 followers52 jobs

Senior Case Manager

SeniorFull-timeHybridPerth WA, AustraliaProfessional servicesCustomer service and supportHuman resources consultingPosted 2 months ago
Pending fitX of Y criteria met

About the job

This job is about managing end-to-end workers compensation claims in a supportive and dynamic environment. Making a positive impact on individuals' lives is at the heart of this role, as you guide them through their return-to-work journey. The team values collaboration, empathy, and continuous learning, ensuring that everyone feels valued and empowered.

You'll be responsible for

📈

Preparing strategies

Preparing and implementing strategies regularly within timeframes to achieve optimum outcomes and minimize claim costs.
🔗

Liaising with stakeholders

Liaising with all internal and external stakeholders regularly to progress strategies and actions.
⚖️

Assessing liability

Assessing aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews.

What we're looking for

🧑‍⚕️

Experience in workers compensation claims management

Demonstrated experience managing end-to-end workers compensation claims.

View fit

🤝

Strong stakeholder engagement skills

Proven ability to liaise with internal and external stakeholders effectively.

View fit

📝

Highly developed communication skills

Exceptional written and verbal communication skills for customer support.

View fit

View more

Meet the team

About the company

Pending fitX of Y criteria met

pending fit

0 of 5 criteria met
Experience in workers compensation claims management
Demonstrated experience managing end-to-end workers compensation claims.

View

Strong stakeholder engagement skills
Proven ability to liaise with internal and external stakeholders effectively.

View

Highly developed communication skills
Exceptional written and verbal communication skills for customer support.

View

Attention to detail
Careful consideration for accuracy in assessments and documentation.

View

Empathetic and motivational approach
Ability to provide customer-centric support with resilience.

View

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