NSW Department of Customer Service43 followers539 jobs

Senior Change Advisor

SeniorFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Senior Change Advisor position offers an exceptional opportunity to join a dynamic team of change management professionals within the NSW Department of Customer Service. This job plays a crucial role in supporting programs and enhancing change capability across the department. The team thrives in a supportive environment, encouraging collaboration, learning, and sharing among its members and the broader change management community.

You'll be responsible for

⚙️

Managing change

Overseeing the end-to-end change process from strategy through to implementation, assessing impacts on people.
📈

Supporting initiatives

Providing change management services across a broad portfolio of initiatives based on current Department priorities.
🌐

Building relationships

Partnering with a diverse range of stakeholders to ensure successful change delivery and engagement.

Key criteria

📅

3+ years of change management experience

Demonstrated experience delivering end-to-end change in complex environments.

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📊

Change impact and capability assessments

Experience developing and implementing assessments to address change.

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📝

Communication collateral development

Proven ability to plan and create effective communication materials.

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5 criteria for this job
3+ years of change management experience
Demonstrated experience delivering end-to-end change in complex environments.

View

Change impact and capability assessments
Experience developing and implementing assessments to address change.

View

Communication collateral development
Proven ability to plan and create effective communication materials.

View

Stakeholder relationship building
Ability to build effective relationships with diverse stakeholders.

View

Presentation skills
Excellent presentation skills for engaging various audiences.

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