About the job
As a Senior Consultant in Delivery & Execution, you will be part of the dynamic Bank of Choice team within Personal Everyday Banking. Your mission will be to transform insights into actionable initiatives that enhance customer engagement and satisfaction. Collaborating with key stakeholders, you will champion innovative strategies that drive implementation and foster a culture of customer obsession.
You'll be responsible for
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Assessing current campaigns
Evaluating existing campaigns to identify opportunities for uplift and optimization to achieve the Bank of Choice outcome.🚀
Leading experimentation and pilots
Creating a pipeline of ideas through experimentation and pilot programs to drive customer-centric growth.📊
Developing business cases
Building business cases that support the prioritization of growth initiatives and managing project plans for cross-functional teams.Key criteria
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Proven track record in banking or B2C
Demonstrated experience driving innovation and large-scale delivery in financial services.View
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Strategic acumen
Ability to develop long-term strategies leveraging market positioning and differentiators.View
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Cross-functional collaboration expertise
Experience fostering collaboration through data-driven problem-solving across teams.View
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