About the job
The Site Reliability Engineer job at Infosys is all about leading transformative technology strategies and ensuring seamless incident management in the digital domain. This position plays a crucial role in enhancing customer satisfaction and performance through proactive problem management and collaboration with various teams. The team thrives on building strong relationships and continuously improving processes to deliver exceptional experiences.
You'll be responsible for
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Maintaining relationships
Maintain excellent relationships with customer's business and IT stakeholders to ensure smooth operations.📊
Managing SQL databases
Manage and optimize SQL databases for high availability and scalability, ensuring performance and reliability.📈
Leading improvement discussions
Lead domain-specific improvement discussions with customers IT SPOCs and refine delivery processes to enhance customer experience.Key criteria
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Bachelor’s or master’s degree in IT
Possession of relevant degree in Computer Science or IT.View
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8+ years in digital/ecommerce
Extensive experience in digital or ecommerce environments.View
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Strong communication skills
Proven ability to manage stakeholder relationships effectively.View
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