NSW Department of Customer Service38 followers455 jobs

Senior Content Designer

SeniorPart-timeHybridNew South Wales, AustraliaPosted 3 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Senior Content Designer position at Service NSW is an exciting opportunity to shape world-class digital experiences for over 8 million people in NSW. This role is crucial in transforming how government services are accessed, focusing on improving user experiences and establishing best practice content standards. The Design Systems (GEL) team fosters a supportive and collaborative environment, encouraging creativity and innovation in every project.

Meet the team

About the company

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You'll be responsible for

🚀

Leading improvements

Lead improvements and ongoing development of the Service NSW Global Experience Language (GEL), including editorial guidelines and accessibility standards.
🖊️

Developing user-centred content

Develop clear, user-centred content that simplifies complex processes for better user experiences.
🤝

Collaborating with teams

Work collaboratively within cross-functional product teams to support best-practice content design across Service NSW and other NSW Government agencies.

Key criteria

📝

Content design experience

Proven experience as a Content Designer or UX copywriter.

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📜

Documentation skills

Experience writing design system documentation and content guidelines.

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♿

Accessibility proficiency

Strong understanding of accessibility and user-centered design principles.

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A meaningful career starts with a match

Apply on NSW Department of Customer Service
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5 criteria for this job
Content design experience
Proven experience as a Content Designer or UX copywriter.

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Documentation skills
Experience writing design system documentation and content guidelines.

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Accessibility proficiency
Strong understanding of accessibility and user-centered design principles.

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Collaborative teamwork
Experience supporting multi-disciplinary teams in agile environments.

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Curiosity and adaptability
Desire to learn and adapt to evolving technologies, including AI.

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