Fever5 followers39 jobs

Senior Customer Lifecycle Specialist

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Fever is on a mission to democratize access to culture and entertainment through innovative technology and data-driven strategies. As part of the Marketing & Growth team, you will play a pivotal role in connecting millions of people with unforgettable experiences while driving business impact. The team thrives on collaboration, creativity, and a hands-on approach to shaping the future of entertainment.

Meet the team

About the company

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You'll be responsible for

📧

Managing customer data activation

You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels.
🔄

Refining multi-channel communications

Continuously refine our multi-channel communications and develop retention strategies to deliver an outstanding customer experience.
📅

Defining customer lifecycle

Support the CRM Manager in defining the customer lifecycle and contact strategies across all customer touchpoints.

Key criteria

📊

Digital marketing and CRM experience

2-3 years of experience in digital marketing and CRM environments.

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☁️

Salesforce Marketing Cloud knowledge

Proven experience working with Salesforce Marketing Cloud for CRM.

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✉️

Email service provider experience

Experience with ESPs like Mailchimp or Sendgrid for campaigns.

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A meaningful career starts with a match

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5 criteria for this job
Digital marketing and CRM experience
2-3 years of experience in digital marketing and CRM environments.

View

Salesforce Marketing Cloud knowledge
Proven experience working with Salesforce Marketing Cloud for CRM.

View

Email service provider experience
Experience with ESPs like Mailchimp or Sendgrid for campaigns.

View

Copywriting skills
Demonstrated ability to create engaging and effective copy.

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Data-driven insights
Experience leveraging data for targeted marketing strategies.

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