Fever7 followers16 jobs

Senior Customer Lifecycle Specialist

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

Fever is on a mission to democratize access to culture and entertainment through innovative technology and data-driven strategies. As part of the Marketing & Growth team, you will play a pivotal role in connecting millions of people with unforgettable experiences while driving business impact. The team thrives on collaboration, creativity, and a hands-on approach to shaping the future of entertainment.

You'll be responsible for

📧

Managing customer data activation

You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels.
🔄

Refining multi-channel communications

Continuously refine our multi-channel communications and develop retention strategies to deliver an outstanding customer experience.
📅

Defining customer lifecycle

Support the CRM Manager in defining the customer lifecycle and contact strategies across all customer touchpoints.

Key criteria

📊

Digital marketing and CRM experience

2-3 years of experience in digital marketing and CRM environments.

View

☁️

Salesforce Marketing Cloud knowledge

Proven experience working with Salesforce Marketing Cloud for CRM.

View

✉️

Email service provider experience

Experience with ESPs like Mailchimp or Sendgrid for campaigns.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on Fever
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Digital marketing and CRM experience
2-3 years of experience in digital marketing and CRM environments.

View

Salesforce Marketing Cloud knowledge
Proven experience working with Salesforce Marketing Cloud for CRM.

View

Email service provider experience
Experience with ESPs like Mailchimp or Sendgrid for campaigns.

View

Copywriting skills
Demonstrated ability to create engaging and effective copy.

View

Data-driven insights
Experience leveraging data for targeted marketing strategies.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
Fever
Fever
Email Marketing Senior SpecialistMelbourne, VIC · Full-time
This job is about supporting the development and execution of CRM and customer engagement initiatives at Fever, a leading tech platform for culture and live entertainment. By optimizing customer communications and retention activities, you will help deliver a consistent and effective customer experience. The team thrives on collaboration, creativity, and data-driven strategies to connect millions of people with unforgettable experiences.
Fever
Fever
Senior CRM SpecialistMelbourne, VIC · Full-time
Fever is on a mission to democratize access to culture and entertainment through cutting-edge technology and a data-driven approach. As a part of the Marketing & Growth team, you will play a vital role in driving visibility and engagement while helping millions discover unforgettable experiences. The team thrives on collaboration, creativity, and strategy, ensuring a dynamic and impactful work environment.
AEK Media
AEK Media
Senior SEO SpecialistSydney, NSW · Full-time
Flynn Rogley
Meet Flynn and the team
The Senior SEO Specialist position at AEK Media offers an exciting opportunity to elevate your career with one of Australia’s fastest-growing agencies, named a finalist in AFR Best Places to Work 2026. You will manage a portfolio of ambitious brands, crafting your own strategies while collaborating with an award-winning team to drive success. AEK Media fosters a dynamic environment where innovation and adaptability are key to achieving outstanding results.
REA Group
REA Group
Senior Customer Success ManagerSydney, NSW · Full-time
The Senior Customer Success Manager at REA Group is a pivotal job that focuses on partnering with strategic customers to help them achieve meaningful business outcomes. This position plays a crucial role in maximizing the value of customer investments and fostering long-term partnerships. The team thrives on collaboration, innovation, and a customer-first mindset, ensuring a supportive and engaging work environment.