Ofload
Senior Customer Success Manager, Enterprise
SeniorFull-timeHybridSydney NSW, AustraliaBusiness operationsSalesCustomer successPosted 3 weeks ago
About the job
Joining SafetyCulture as a Senior Customer Success Manager means becoming a vital part of a team dedicated to making work better for millions. This job is all about driving success for strategic Enterprise customers, ensuring they maximize the value of our platform while building meaningful relationships. The team thrives on collaboration, innovation, and a commitment to delivering real impact without the corporate red tape.
You'll be responsible for
🏆
Owning customer success
Leading the success of a portfolio of strategic Enterprise customers, acting as their primary partner and advocate.🔗
Building relationships
Creating deep relationships with senior and executive stakeholders to align SafetyCulture’s platform with their strategic priorities.🚀
Driving adoption and outcomes
Facilitating customer adoption, value realization, and measurable outcomes across large, multi-site deployments.What we're looking for
📊
Experience managing strategic Enterprise accounts
Proven experience with large, complex, multi-stakeholder accountsView fit
🤝
Relationship-building with senior stakeholders
Ability to engage and influence C-suite executives effectivelyView fit
📈
Strong commercial acumen
Experience driving retention, renewals, and account expansionView fit
View more
