Commonwealth Bank102 followers129 jobs

Senior Data Scientist

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 day agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being a Senior Data Scientist within the Customer Care – Hey CommSec & GenAI Squad, where passion for data and innovation meets opportunity. By evaluating and improving CommSec’s customer-facing GenAI and agentic AI capabilities, you will play a vital role in enhancing customer experiences. The team thrives on collaboration, working closely with various stakeholders to turn insights into actionable improvements.

Meet the team

About the company

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You'll be responsible for

📏

Designing evaluation metrics

Design and maintain evaluation metrics, test datasets and frameworks for GenAI and agentic AI solutions.
🔍

Analyzing chatbot interactions

Analyse chatbot interactions, model behaviour and evaluation results to understand performance, quality and customer impact.
⚙️

Developing workflows

Use Python to develop repeatable analysis, testing and reporting workflows.

Key criteria

📊

Data science experience

Proven experience applying data science to solve complex problems.

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🐍

Strong Python skills

Demonstrated proficiency in Python for data analysis and workflows.

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📈

Evaluation metrics design

Experience designing metrics and frameworks for assessing AI performance.

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A meaningful career starts with a match

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4 criteria for this job
Data science experience
Proven experience applying data science to solve complex problems.

View

Strong Python skills
Demonstrated proficiency in Python for data analysis and workflows.

View

Evaluation metrics design
Experience designing metrics and frameworks for assessing AI performance.

View

Effective communication skills
Ability to explain technical concepts to diverse audiences clearly.

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