Senior Desktop Engineer
About the job
The Senior Desktop Engineer job at National Archives is all about empowering the team through technology and ensuring efficient use of IT services. This role plays a crucial part in supporting the organization's vision and strategic goals by managing Windows endpoints, enhancing security, and providing top-notch technical support. The Desktop Services team thrives on collaboration and continuous improvement, making it a fantastic opportunity for someone passionate about technology and service excellence.
You'll be responsible for
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Leading endpoint management
Lead the deployment, configuration, and management of Windows endpoints using Intune and the organisation’s SOE, contributing to the design and improvement of endpoint management processes.🔒
Managing security policies
Develop and maintain advanced configuration, compliance, and security policies, ensuring alignment with ACSC Essential Eight and agency security standards.🧑💻
Providing technical guidance
Providing Level 2/3 troubleshooting and technical guidance to uplift Service Desk capability and ticket quality.Key criteria
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Intune administration experience
Demonstrated experience administering Intune in an enterprise environment.View
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Microsoft 365 and security knowledge
Strong understanding of Microsoft 365, Entra ID, and endpoint security controls.View
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Application packaging expertise
Experience with application packaging, automation, and advanced troubleshooting.View
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