TPG Telecom
SeniorFull-timeHybridSydney NSW, AustraliaDataInformation technologyPosted 5 days ago
View your fit0 of 9 criteria met
About the job
The Senior Digital Data Analyst at Tabcorp is a pivotal position within the CX Analytics team, focusing on enhancing customer experience through strong digital analytics expertise. This job plays a crucial role in driving digital and retail initiatives across web and app platforms, delivering actionable insights that lead to meaningful improvements. Collaboration is key, as the team values working together to create a positive impact on customer journeys.
You'll be responsible for
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Analysing customer behaviour
Use digital analytics tools to analyse customer behaviour and uncover trends, insights, and optimisation opportunities.📋
Building dashboards and reports
Build and maintain dashboards and reports to track key customer experience and performance KPIs.🤝
Collaborating with teams
Partner with Marketing, Product, and UX/UI teams to identify and prioritise customer experience improvements using data-driven insights.What we're looking for
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5+ years of digital analytics experience
Demonstrated experience enhancing customer experience through analytics.View fit
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Expertise in digital analytics tools
Hands-on knowledge of Adobe Analytics, GA4, and similar platforms.View fit
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Strong analytical capability
Ability to translate complex data into actionable insights.View fit
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