TAFE NSW6 followers19 jobs

Senior Field Support Officer

SeniorFull-timeHybridCoffs Harbour NSW 2450, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Field Support Officer is a vital position at TAFE NSW, dedicated to providing exceptional ICT support to staff, students, and stakeholders. This job plays a crucial role in ensuring that technology resources are utilized effectively, contributing to the life-changing impact of education. The team thrives in a collaborative and dynamic environment, where innovation and meaningful work are at the forefront.

Meet the team

About the company

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You'll be responsible for

💻

Providing ICT support

Delivering both virtual and onsite ICT support to staff, students, and key stakeholders across various locations.
📞

Addressing service requests

Leveraging technical expertise to address a wide spectrum of service requests from the Digital Solutions Group.
⚙️

Optimizing resource utilization

Focusing on optimizing the utilization of Digital Solutions Groups’ resources and available systems.

Key criteria

💻

IT field support experience

Demonstrated experience in IT field support within educational settings.

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🛠️

Technical troubleshooting skills

Proven skills in resolving complex technical issues efficiently.

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📅

Organisational abilities

Experience managing multiple urgent requests with limited resources.

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A meaningful career starts with a match

Apply on TAFE NSW
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4 criteria for this job
IT field support experience
Demonstrated experience in IT field support within educational settings.

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Technical troubleshooting skills
Proven skills in resolving complex technical issues efficiently.

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Organisational abilities
Experience managing multiple urgent requests with limited resources.

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NSW driver's licence
Valid NSW driver's licence for travel to various locations.

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