NBN Co
SeniorFull-timeOfficeCairns QLD, AustraliaCustomer service and supportInformation technologyPosted 3 weeks ago
About the job
As a Senior Field Technician, you will be the friendly face and skilled hands connecting Australians every day. Your role is crucial in delivering exceptional customer service, making a meaningful impact in homes and businesses. Join a dynamic field service team that values collaboration, inclusivity, and personal growth.
You'll be responsible for
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Delivering end-to-end service
Providing comprehensive service from installation to repair and maintenance, ensuring customer satisfaction.🤝
Collaborating with the team
Working closely with a supportive and inclusive team, sharing knowledge and experiences to enhance service delivery.⭐
Maintaining high quality standards
Ensuring timely and high-quality service across the network, contributing to the overall customer experience.What we're looking for
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Experience with copper and fibre networks
Demonstrated experience in fault finding and installations.View fit
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ACMA license and certifications
Possession of ACMA license and Cert 3 or Cert 4 in telecommunications.View fit
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Current driver's license
Valid driver's license for travel to various work locations.View fit
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