NBN Co
SeniorFull-timeOfficeDubbo NSW 2830, AustraliaAustraliaCustomer service and supportInformation technologyPosted 1 week ago
About the job
As a Senior Field Technician, you will be the friendly face and skilled hands working in communities to connect Australians every day. Your role is crucial in delivering exceptional customer service, ensuring that homes and businesses stay connected. The team thrives in a dynamic environment where collaboration, support, and opportunities for growth are at the forefront of their work.
You'll be responsible for
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Delivering end-to-end service
You will be responsible for providing end-to-end service to homes and businesses, ensuring they remain connected and satisfied.🛠️
Installation and maintenance
Your daily tasks will include installation, repair, and maintenance of telecommunications services, directly impacting customer satisfaction.🤝
Collaborating with the team
Working closely with a supportive and inclusive team, you will have opportunities for coaching, mentorship, and career progression.What we're looking for
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ACMA license and telecommunications certification
Possession of an ACMA license and Cert III or Cert IV in TelecommunicationsView fit
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5+ years in telecommunications networks
Demonstrated experience in copper and fibre network assuranceView fit
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Strong communication skills
Proven ability to communicate effectively with customers and team membersView fit
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