NBN Co
Senior IT Field Services Technician - TAS
SeniorContractHybridHobart TAS 7000, AustraliaCustomer service and supportTechnical supportIT supportPosted 2 weeks ago
About the job
The Senior Field Services Technician position at Sigma Healthcare is an exciting opportunity to join a growing IT Field Services team on a 12-month fixed-term contract in Tasmania. This job plays a crucial role in delivering onsite and remote IT support across various retail stores, offices, and distribution centres. The team values collaboration and diversity, fostering an environment where everyone can thrive and contribute to the success of the pharmacy network.
You'll be responsible for
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Delivering onsite IT support
Providing IT support for store developments, new store openings, upgrades, relocations, and lifecycle replacements.🔍
Conducting audits
Performing scheduled onsite audits to assess, optimise, and maintain store IT environments.⚙️
Diagnosing IT incidents
Diagnosing and resolving complex IT incidents requiring onsite presence, including escalated issues.What we're looking for
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Proven IT field services experience
Demonstrated experience in IT support roles, ensuring operational efficiency.View fit
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Excellent technical troubleshooting skills
Strong ability to diagnose and resolve complex IT issues effectively.View fit
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Clear documentation skills
Experience maintaining accurate documentation and knowledge base articles.View fit
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