NSW Department of Customer Service43 followers539 jobs

Senior Learning and Content Advisor

SeniorFull-timeHybridSydney NSW, AustraliaPosted 5 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Senior Learning and Content Advisor job is all about creating impactful educational resources for the construction industry. By transforming complex information into engaging learning experiences, you will play a vital role in supporting industry capability and compliance. The team thrives on collaboration, innovation, and a commitment to professional development, making it an exciting opportunity to contribute to meaningful work that positively impacts the built environment.

You'll be responsible for

✍️

Designing and developing learning resources

Design and develop a range of learning and support resources, including eLearning modules, webinar content, user guides, training materials, onboarding resources and educational guidance materials.
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Writing engaging learning materials

Write clear, structured, and engaging learning materials ensuring alignment with learning objectives and audience needs.
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Collaborating with stakeholders

Collaborate with subject matter experts and stakeholders to extract technical and regulatory information and transform it into engaging learning experiences for a variety of audiences.

Key criteria

πŸ“š

Instructional design experience

Proven experience in instructional design and content development.

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πŸŽ₯

Multimedia content creation

Experience developing engaging multimedia resources and scripts.

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πŸ—£οΈ

Effective communication skills

Demonstrated ability to collaborate with stakeholders and experts.

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Meet the team

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5 criteria for this job
Instructional design experience
Proven experience in instructional design and content development.

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Multimedia content creation
Experience developing engaging multimedia resources and scripts.

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Effective communication skills
Demonstrated ability to collaborate with stakeholders and experts.

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Familiarity with learning tools
Experience using digital learning authoring tools like Articulate Rise.

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Project management skills
Strong organisational skills managing multiple projects simultaneously.

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