Commonwealth Bank99 followers136 jobs

Senior Legal Counsel, Customer Disputes

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Senior Legal Counsel for Customer Disputes is a vital position that involves delivering strategic legal advice to resolve complex customer matters. This job plays a crucial role in balancing legal issues with customer outcomes, ensuring empathy and understanding in challenging situations. The team thrives on collaboration and support, working closely with various stakeholders to achieve meaningful resolutions.

Meet the team

About the company

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You'll be responsible for

💼

Delivering strategic legal advice

Deliver strategic legal advice on customer matters to seek resolution of complex and sensitive customer matters.
🤝

Engaging stakeholders

Take ownership of complex advice and engage key internal and external stakeholders.
🌟

Supporting the team

Be part of a supportive, engaged and dynamic team within Group Legal.

Key criteria

📜

Relevant legal qualifications

Possession of a Bachelor of Laws degree is essential.

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🧑‍⚖️

NSW practising certificate

Current certificate required for legal practice in New South Wales.

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💼

10+ years post admission experience

Extensive experience in legal practice is crucial.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Relevant legal qualifications
Possession of a Bachelor of Laws degree is essential.

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NSW practising certificate
Current certificate required for legal practice in New South Wales.

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10+ years post admission experience
Extensive experience in legal practice is crucial.

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Experience in customer dispute resolution
Demonstrated ability to handle complex customer complaints.

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Private practice or regulatory experience
Experience in relevant sectors is highly regarded.

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