Senior Manager Collections Strategy
About the job
As a Senior Manager in Collections Strategy, you will lead the design and execution of innovative strategies that support customers facing financial difficulties. Your work will have a significant impact on improving customer outcomes while ensuring responsible portfolio performance. The Collections Strategy team thrives on collaboration, data-driven insights, and a commitment to transforming traditional collections into a technology-enabled future.
You'll be responsible for
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Setting direction for strategies
Set direction for credit and collections strategies, using data and decisioning models to lift customer and portfolio outcomes.🔍
Identifying risk trends
Use portfolio performance and monitoring to identify risk trends, opportunities, and priority levers across strategies, rules, and models.📣
Engaging stakeholders
Engage senior stakeholders and governance forums with clear, evidence-based insights and constructive challenge.Key criteria
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12+ years in credit risk or collections strategy
Extensive experience in managing credit risk frameworks and portfolio management.View
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Data analytics expertise
Proven ability to apply data analytics to drive impactful credit strategies.View
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Experience with decisioning platforms
Familiarity with platforms like PowerCurve to enhance collections processes.View
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