Commonwealth Bank100 followers154 jobs

Senior Manager Collections Strategy

SeniorFull-timeHybridSydney NSW, AustraliaCBD, Melbourne VIC 3000, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Senior Manager in Collections Strategy, you will lead the design and execution of innovative strategies that support customers facing financial difficulties. Your work will have a significant impact on improving customer outcomes while ensuring responsible portfolio performance. The Collections Strategy team thrives on collaboration, data-driven insights, and a commitment to transforming traditional collections into a technology-enabled future.

Meet the team

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You'll be responsible for

📍

Setting direction for strategies

Set direction for credit and collections strategies, using data and decisioning models to lift customer and portfolio outcomes.
🔍

Identifying risk trends

Use portfolio performance and monitoring to identify risk trends, opportunities, and priority levers across strategies, rules, and models.
📣

Engaging stakeholders

Engage senior stakeholders and governance forums with clear, evidence-based insights and constructive challenge.

Key criteria

📊

12+ years in credit risk or collections strategy

Extensive experience in managing credit risk frameworks and portfolio management.

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📈

Data analytics expertise

Proven ability to apply data analytics to drive impactful credit strategies.

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⚙️

Experience with decisioning platforms

Familiarity with platforms like PowerCurve to enhance collections processes.

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5 criteria for this job
12+ years in credit risk or collections strategy
Extensive experience in managing credit risk frameworks and portfolio management.

View

Data analytics expertise
Proven ability to apply data analytics to drive impactful credit strategies.

View

Experience with decisioning platforms
Familiarity with platforms like PowerCurve to enhance collections processes.

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Strong stakeholder engagement skills
Ability to influence senior leaders in banking or lending environments.

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Quantitative background
Solid foundation in mathematics or statistics for analytical decision-making.

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