Commonwealth Bank98 followers98 jobs

Senior Manager Collections Strategy

SeniorFull-timeHybridSydney NSW, AustraliaCBD, Melbourne VIC 3000, AustraliaFinanceStrategy and analysisPosted 4 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Senior Manager in Collections Strategy, you will lead the design and execution of innovative strategies that support customers facing financial difficulties. Your work will have a significant impact on improving customer outcomes while ensuring responsible portfolio performance. The Collections Strategy team thrives on collaboration, data-driven insights, and a commitment to transforming traditional collections into a technology-enabled future.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📍

Setting direction for strategies

Set direction for credit and collections strategies, using data and decisioning models to lift customer and portfolio outcomes.
🔍

Identifying risk trends

Use portfolio performance and monitoring to identify risk trends, opportunities, and priority levers across strategies, rules, and models.
📣

Engaging stakeholders

Engage senior stakeholders and governance forums with clear, evidence-based insights and constructive challenge.

Key criteria

📊

12+ years in credit risk or collections strategy

Extensive experience in managing credit risk frameworks and portfolio management.

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📈

Data analytics expertise

Proven ability to apply data analytics to drive impactful credit strategies.

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⚙️

Experience with decisioning platforms

Familiarity with platforms like PowerCurve to enhance collections processes.

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A meaningful career starts with a match

View your fit

5 criteria for this job
12+ years in credit risk or collections strategy
Extensive experience in managing credit risk frameworks and portfolio management.

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Data analytics expertise
Proven ability to apply data analytics to drive impactful credit strategies.

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Experience with decisioning platforms
Familiarity with platforms like PowerCurve to enhance collections processes.

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Strong stakeholder engagement skills
Ability to influence senior leaders in banking or lending environments.

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Quantitative background
Solid foundation in mathematics or statistics for analytical decision-making.

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