Snowflake3 followers12 jobs

Senior Manager, Customer Enablement & Activation

SeniorFull-timeHybridSydney NSW, AustraliaMelbourne VIC, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Activation Partner Lead for APJ at Snowflake is a dynamic opportunity to redefine how education drives customer success. This role is pivotal in ensuring that customers not only understand but also maximize the value of their purchases. Collaboration with sales, customer success, and learning teams is key, fostering an environment where education is seen as a growth lever rather than an afterthought.

You'll be responsible for

🎓

Owning strategic account education

Develop account-level learning plans in partnership with account teams to ensure customers derive measurable value from training.
🤝

Partnering on pre-sales advisory

Collaborate with Go-to-Market teams on deals where education is a differentiator, providing scoping and solutioning support.
🔍

Synthesizing customer feedback

Analyze patterns from customer interactions and provide actionable intelligence to curriculum owners regularly.

Key criteria

📊

10+ years in customer success or sales

Proven experience in customer-facing roles within enterprise software.

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🌏

Deep APJ market knowledge

Fluency in APJ business culture and enterprise sales dynamics.

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📈

Experience with account-level education programs

Demonstrated ability to tie education to measurable business outcomes.

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Meet the team

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3 criteria for this job
10+ years in customer success or sales
Proven experience in customer-facing roles within enterprise software.

View

Deep APJ market knowledge
Fluency in APJ business culture and enterprise sales dynamics.

View

Experience with account-level education programs
Demonstrated ability to tie education to measurable business outcomes.

View

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